TERMS AND CONDITIONS OF USE
Through its WEB SITE, BOZALE BUSINESS, S.L.U., hereinafter the administrator of the website, provides information about its products and online transactions as well as offering the possibility of their acquisition.
- PRODUCT INFORMATION
The descriptions of the articles exposed in the WEBSITE are made based on the listings of products.
The WEB SITE: www.bozale.com, of which BOZALE BUSINESS, S.L.U., is Administrator of the Travel Agency Educational and Tourist International through the web, www.bozale.com, and faithful to our essence, provides sports stays for players, coaches and / or teams of soccer, tennis, basket, handball, etc., through the WOSPAC Group, for people of all ages and economic conditions all over the world.
The prices of the products are personally agreed because of the complexity of our services and of which VAT already includes in all its products. Payment is required in Euros (€).
The administrator of the website will do everything possible to resolve all doubts and arrangements requested to all its USERS / CUSTOMERS, as soon as possible in the request of the consultations.
However, on occasions, and for reasons not easily controlled by the web site administrator as human errors or incidents in computer systems, it is possible that the speed finally served to USERS / CLIENTS, differs from the request initially made by the administrator of the web page, to satisfy the orders of the USERS / CUSTOMERS.
In case the management is not available or could not be completed, after having made the order, the USER / CLIENT, will be informed by email of the total cancellation of this one. If, after this annulment, the USER / CLIENT wants to return the order, it must follow the stipulated in the Return section.
The USER / CLIENT, will pay in the moment that does the order of the product. The receipt of purchase of services and / or procedures corresponding to the order or demand made, will be available and can be viewed on the WEBSITE, in the section of the Registration.
The USER / CLIENT, must pay the amount corresponding to your order by credit card; VISA, MASTERCARD and / or BANK TRANSFER.
The USER / CLIENT shall notify the administrator of the website of any undue or fraudulent charge on the card used for the purchases, by email to email@example.com, in the shortest possible time for the administrator to perform the Timely arrangements.
The administrator of the website has the maximum security measures commercially available in the sector. In addition, the payment process works on a secure server using the SSL protocol. The secure server establishes a connection so that the information is transmitted encrypted using 128-bit algorithms, which ensure that it is only intelligible and understandable by the USER / CLIENT computer, and the WEBSITE, in this way, when using the protocol SSL is guaranteed:
- That the USER / CLIENT is communicating his / her data to the server center of the administrator of the web page and not to any other that tries to impersonate it.
- That between the USER / CLIENT and the server center of the administrator of the web page the data is transmitted encrypted, avoiding its possible reading or manipulation by third parties.
- FORMALIZATION OF ORDERS
Once the order has been formalized, that is, with the acceptance of the conditions of use and confirmation of the purchase process, the administrator of the website will always send an email to the USER / CLIENT, confirming the details of the products purchased.
7.1. RETURN PROCEDURE
All products purchased on the administrator’s website may be returned and refunded, provided that the USER / CLIENT communicates to the administrator his or her intention to return the product (s) purchased within the period stipulated in the service purchase agreement.
If the reason for the return is attributable to the administrator of the website (the product is incorrect or incomplete, it is not what was requested, etc.), the amount of the return will be refunded. If the reason is another, the cost of the return costs will be borne by the USER / CLIENT.
To proceed with a return, an email must be sent to firstname.lastname@example.org stating that the product wants to be returned. The following is a return policy based on the receipt of the mail:
- 100% of the amount will be refunded before 20 calendar days after the start of the program.
- Between 20 and 10 calendar days after the start of the program à70% of the amount will be refunded.
- Between 9 and 5 calendar days after the start of the program à50% of the amount will be refunded.
- No refund will be made less than 5 calendar days after the start of the program.
The administrator of the website makes available to the USER / CLIENT the possibility of contracting a cancellation insurance during the process of purchase of the service, which guarantees the full refund of the amount disbursed at any time.
- USER / CLIENT REFUNDS
Only if the service provided is incorrect, the administrator of the website will reimburse the USER / CLIENT for the corresponding expenses.
The website administrator will manage the return order under the same system that was used for the payment. The application of the return in the account or card of the USER / CLIENT will depend on the card and the issuing entity. The application period will be up to 30 days for credit cards. All bank costs derived from the return will be borne by the USER / CLIENT.
- INTELLECTUAL AND INDUSTRIAL PROPERTY
The administrator of the website has all the rights to the content, design and source code of this website and, especially, without limitation, on photographs, images, texts, logos, designs, trademarks, trade names and data that are included in the website.
USERS / CUSTOMERS are advised that these rights are protected by current Spanish and international legislation regarding intellectual and industrial property.
In addition, and without prejudice to the foregoing, the content of the WEBSITE, also has the status of a computer program, and therefore, also applies to all Spanish and European Community regulations in force in the matter.
It is expressly forbidden the total or partial reproduction of this website, or any of its contents, without the express written permission of the web page administrator.
Likewise, the copying, reproduction, adaptation, modification, distribution, commercialization, public communication and / or any other action that violates current Spanish and / or international intellectual property and / or industrial regulations is prohibited. Such as the use of the contents of the website if it is not with the express prior written authorization of the administrator.
The administrator of the website informs that he does not grant any license or implied authorization for intellectual property rights and / or industrial property rights or any other right or property related, directly or indirectly, with the contents included in the WEBSITE.
Only the use of the contents of the web domain for informational and service purposes is authorized, provided that the source is cited or referred to, and the user is solely responsible for the misuse of the same.
- ACCESS AND STAY ON THE WEB
10.1. OUR CONTENTS
The USERS / CLIENTS are fully responsible for their behavior, when accessing the information on the WEBSITE, while browsing the site, as well as after having accessed.
As a consequence, USERS / CLIENTS are solely responsible to the administrator of the website and third parties of:
- The consequences that may arise from a use, for purposes or effects that are unlawful or contrary to this document, from any content of the WEBSITE, whether or not made by the administrator of the website, published or not officially published.
- As well as the consequences that may result from the use contrary to the content of this document and harmful to the interests or rights of third parties, or that in any way may damage, disable or deteriorate the WEBSITE, or its services or prevent the normal enjoyment by other users.
The administrator of the website reserves the right to update the contents when it considers it convenient, as well as to eliminate, limit or prevent access to them, temporarily or permanently, as well as deny access to the WEBSITE to USERS / CUSTOMERS, that make a bad use of the contents and / or breach any of the terms and conditions that appear in the present document.
The administrator of the website informs that it does not guarantee:
- That the access to the WEBSITE, and / or to the linking web pages is uninterrupted or error-free.
- That the content or software to which the USERS / CLIENTS access through the web or the link website does not contain any errors, computer viruses or other elements in the contents that may cause alterations in your system or documents electronic and files stored in your computer system or cause other types of damage.
- The use of the information or content of the WEBSITE, or link websites that the USERS / CLIENTS, could make for their personal purposes.
The information contained in this website must be considered by the USERS / CLIENTS, as informative and guiding, both with respect to its purpose and its effects, so that: the administrator of the website does not guarantee the accuracy of the information of the WEB SITE, and therefore do not assume any responsibility on the possible damages or discomforts for the USERS / CLIENTS, that could derive some inaccuracy present in the WEBSITE.
- OUR RESPONSIBILITY
The administrator of the website does not assume any responsibility derived, by way of enunciation but not limiting:
The use that the USERS / CLIENTS may make of the WEB SITE materials or link sites, whether prohibited or permitted, in violation of the intellectual property rights and / or industrial content of the WEB SITE, or third parties.
Any damages to the USERS / CLIENTS, caused by normal or abnormal operation of the search tools, organization or location of the contents and / or access to the WEBSITE, and, in general, errors or problems that are generated in the development or instrumentation of the technical elements that the WEB SITE, or a program facilitates the USER / CLIENT.
Of the contents of those pages to which the USERS / CLIENTS can access from links included in the WEBSITE, whether authorized or not.
The acts or omissions of third parties, regardless of whether these third parties could be linked to the administrator of the website through contractual.
From the access of minors to the contents included in the WEB SITE, being the responsibility of their parents or guardians to exercise an adequate control over the activity of the children or children under their charge or to install some of the tools to control the use of Internet in order to avoid access to materials or contents not suitable for minors, as well as the sending of personal data without the prior authorization of their parents or guardians.
The administrator of the website will not be responsible in any case when they occur:
- Errors or delays in the access to the WEBSITE, by the USER / CLIENT, when entering their data in the service order form, the slowness or impossibility of receiving by the recipients of the order confirmation or any anomaly that may arise when these incidents are due to problems in the Internet, causes of unforeseeable event or force majeure and any other unforeseeable contingency outside the good faith of the administrator of the website.
- Errors or incidents that may occur in communications, deletion or incomplete transmissions, so that the services of the website are not guaranteed to be constantly operational.
- The errors or damages caused to the website by an inefficient and bad faith use of the service by the USER / CLIENT.
- The non-operability or problems in the electronic address provided by the USER / CLIENT, for sending the confirmation of the service request.
In any case, the administrator of the website undertakes to solve any problems that may arise and to offer all necessary support to the USER / CLIENT, in order to arrive at a quick and satisfactory resolution of the incident.
Likewise, the administrator of the web page has the right to carry out during defined intervals, promotional campaigns to promote the registration of new members in his service.
The administrator of the website reserves the right to modify the conditions of application of the promotions, to extend by communicating properly, or to proceed to the exclusion of any of the participants and / or USERS / CLIENTS, of the promotion in the event of detecting any anomaly, abuse or unethical behavior in the participation of the same.
USERS / CLIENTS agree to browse the WEBSITE and to use the content in good faith.
The data of the USERS / CLIENTS, will be used for the electronic mail sending of the online and physical, made by the administrator of the website, as well as for the delivery of the purchases.
By the mere visit to the WEBSITE, the USERS / CLIENTS, do not provide personal information nor is obliged to provide it.
The administrator of the website undertakes to keep the maximum reservation and confidentiality on the information provided to him and to use it only for the indicated purposes.
The administrator of the website assumes that the data has been entered by its owner or by a person authorized by it, as well as that they are correct and accurate.
It is up to the USERS / CUSTOMERS to update their own data. At any time, the USER / CLIENT, will have the right to access, rectify, cancel and oppose all personal data included in the different registration forms. To modify, update or cancel your personal data, the USER / CLIENT should send an email to email@example.com, with the subject “Rectification of Data” or “Cancellation of data” as appropriate.
Therefore, the USER / CLIENT is responsible for the accuracy of the data and the administrator of the website will not be responsible for the inaccuracy of the personal data of the USERS / CUSTOMERS.
In accordance with current data protection legislation, the website administrator has adopted the appropriate levels of security for the data provided by the USERS / CUSTOMERS and, in addition, has installed all means and measures at their disposal to Avoid loss, misuse, alteration, unauthorized access and extraction thereof.
In case any clause in these terms and conditions of use is declared null, all other clauses will remain in force and will be interpreted taking into account the will of the parties and the very purpose of these terms and conditions.
The administrator of the website may not exercise any of the rights and powers conferred on this document which in no way implies the waiver of the same unless expressly acknowledged by the administrator of the website or prescription of the action that in each if applicable.
- MODIFICATION OF THE TERMS AND CONDITIONS OF USE
The administrator of the website reserves the right to modify, at any time, the presentation and configuration of the WEBSITE, as well as the present terms and conditions of use.
- APPLICABLE LAW AND ARBITRATION
These terms and conditions of use are governed by the Spanish legislation applicable in the matter. In order to resolve any controversy or dispute that may arise, the parties submit to the jurisdiction of the courts of CORNELLA DE LLOBREGAT, (BARCELONA), the originating city of the company that owns the WEBSITE unless the law imposes another jurisdiction.